Greetings to all
Published: March 27, 2007
I am an IT Professional and forum enthusiast that provides Remote Technical Support for both freelance projects and my main occupation ( i work at a bank in the IT department ).
This site mainly started from love towards our profession from me, dimtsak and Dreamer and secondly as a cheap alternative to home Technical Support without the boundaries of traffic, hourly cost, response delays and limited onsite resources.
We are not perfect : we try to improve day by day. But we work in the IT Technical Support for 2 decades now and experience is a virtue.
We are not naive : sometimes there is not Internet or LAN connection and Remote Administration is not an option. We are here for the other cases, the ones ( Software Updates, Finetuning, System Optimisation ) that your technician will not be able to deal with regularly and on time. We do not drive to your home, we do not pay Toll or tickets to get to you, we do not charge by the distance, because distance doesn't exist for us.
Give us a free try !
Submit a Support Ticket in the RAS Support Area and we will connect to your computer in less than 2 mins. Securely. Free for the demo, cheap for the next step.